Return and Refund Policy

Starting a Request

If an item arrives damaged, incorrect, incomplete, or materially different from its description, contact us promptly. Include your order number, a clear explanation, and photographs where applicable. We will review the details and explain the available resolution.

Returns

Please do not send an item back without contacting us first. Where a return is approved, we will give instructions appropriate to the item and the reason for the request. Unauthorized returns may not be identifiable or eligible for processing.

Refunds

Approved refunds are issued to the original payment method whenever possible. The time for a refund to appear depends on the payment provider. Eligibility and the handling of original delivery or return-related costs depend on the circumstances and applicable law.

Return and refund assistance: service@playblim.com